IS THIS FOR YOU?
A clear starting point
You need people to review security signals and coordinate escalation.
- Working arrangement
- Ongoing support with an agreed scope and review cadence.
- What you bring
- System owners, agreed logs, and response contacts.
01 / THE BUSINESS CASE
Why this service matters
Security tools create value when someone reviews their signals and knows how to act. A managed SOC connects monitoring activity with clear responsibilities and response owners.
02 / THE SERVICE
What is Managed SOC Team?
A security operations center organizes the people and processes that monitor and investigate security signals. F&C provides a managed team engagement with coverage and responsibilities defined during scoping.
WORKING TOGETHER
Our Approach
F&C leads the activities below with your process and system owners. Your team provides the agreed information, approves decisions, and owns ongoing operation unless separately scoped. Activities and outputs are confirmed in the proposal.
- 01
Assess tools and monitoring needs.
Your team helps confirm the boundaries, priorities, and available information.
- 02
Agree coverage and escalation.
We work with the relevant owners to review requirements and agree practical decisions.
- 03
Onboard and validate visibility.
Your team provides the agreed access, approvals, or operating evidence needed for delivery.
- 04
Monitor, investigate, escalate, and review under agreed operating arrangements.
We review the findings or agreed outputs together and clarify action ownership and follow-up.
Monitoring and response: clear responsibilities
F&C reviews and investigates signals within the agreed coverage and escalates to designated contacts. Hands-on response actions require explicit authority. Coverage hours, staffing, service targets, supported tools, and reporting frequency are confirmed before onboarding.
What you will receive
The agreed outputs below give your team a record of the work and a basis for decisions and follow-up.
See scope and deliverables ↓DELIVERY AT A GLANCE
- 01
Assess tools and monitoring needs.
- 02
Agree coverage and escalation.
- 03
Onboard and validate visibility.
- 04
Monitor, investigate, escalate, and review under agreed operating arrangements.
YOUR SERVICE, IN FOCUS
Managed SOC Team
Agree telemetry and monitoring requirements
Triage signals within agreed coverage
Coordinate escalation with authorized response owners
03 / PRACTICAL SUPPORT
Key capabilities
- Agree telemetry and monitoring requirements
- Triage signals within agreed coverage
- Coordinate escalation with authorized response owners
- Review activity and improvement opportunities
04 / YOUR DELIVERY PARTNER
Why F&C?
We connect risk decisions with practical operational action. You work with a team that understands the relationship between cybersecurity, business priorities, and sustainable implementation.
Business-led priorities
Your objectives, existing practices, and available capacity shape the scope.
Clear ownership
We agree responsibilities and evidence expectations with your team.
Premium expertise. Competitive pricing.
Our Philippines-based delivery model offers high-quality support with transparent, proportionate engagement scopes.
05 / WHAT YOU CAN EXPECT
Service scope & deliverables
We agree the boundaries, activities, and outputs before delivery. Depending on the engagement, the scope may include:
- Coverage and monitoring scope
- Onboarding and escalation runbooks
- Investigation and activity records
- Operational reports and recommendations
Systems, locations, participants, tools, timelines, and any ongoing support are confirmed in the proposal. External certification, licensing, and third-party costs are included only when explicitly agreed.
07 / YOUR QUESTIONS
FAQs
Coverage hours, staffing, response targets, and escalation arrangements are confirmed in the engagement agreement. They are not assumed.
We assess current tooling and telemetry during scoping to identify suitable integrations and visibility gaps.
The number of systems, locations, participants or suppliers, the quality of existing records, integrations, and any ongoing coverage shape the effort. We review these with you before proposing a timeline and price. You receive an agreed scope before work begins.